colour rummy

colour rummy App support

Contact
+91 3172394462

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The colour rummy:

Q1: How to log in after installing the colour rummy?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) that is sent to you, and this will securely log you in. No password or email is required, making the login process quick and convenient.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the designated time to pass before seeking assistance through the app's live chat support.

Q3: What should I do if I am not able to log in with my old number?

To log in to your account, use the active number you previously used. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support email to facilitate the account transfer. This will help complete the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and play the updated app. Once updated, you should be able to access the app without any problems.

Most Asked Questions Related To Withdraw In The colour rummy:

Q1: What is the minimum withdrawal amount in the colour rummy?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, and not for bonus amounts collected. This means users can access their hard-earned gaming rewards, but not bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a processing time of 30 minutes to 3 hours, but in some cases, payment delays may occur. When payment delays happen, users may need to wait for up to 24 hours for the process to be completed. This delay can impact the overall processing time of the app.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal. You can withdraw the money won, but the bonus itself remains non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is delayed, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.

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